At k789, we take the privacy of every Pakistani player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, who it is shared with, and how you can exercise your rights over your own information. We believe in complete transparency — no hidden clauses, no surprise data practices.
Six core principles that define how k789 handles your personal data — plain and simple, no legal jargon required.
Every piece of data transmitted between your device and k789 is encrypted using industry-standard 256-bit SSL. Whether you are depositing via JazzCash in Karachi or logging in on a Zong connection in Multan, your data travels securely.
k789 does not sell, rent, or trade your personal information to third-party marketing companies. Your data belongs to you. We only share it where strictly required for payment processing, KYC verification, or regulatory compliance.
k789 collects only the data genuinely needed to operate your account, process transactions, and meet our international gaming licence obligations. We do not collect data for the sake of it — every data point has a defined purpose and retention period.
This Privacy Policy is written in plain, readable English. We make it easy to understand exactly what data k789 holds about you and why. You can request a full data export at any time by contacting our support team.
You have the right to access, correct, restrict, and delete your personal data held by k789. We honour all legitimate data subject requests promptly and without obstruction. See Section 9 for the full list of your rights and how to exercise them.
Player personal data is stored in secure, access-controlled environments completely separated from k789's operational data systems. Access is restricted on a strict need-to-know basis, and all staff with data access are subject to confidentiality obligations.
This Privacy Policy ("Policy") describes how k789 ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("Player", "you", "your") who register for or use the services available at k789.games. k789 is operated under an international gaming licence and provides online casino gaming, sports betting including PSL and international cricket markets, live dealer games, slot games, and related entertainment services to players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond.
We are committed to protecting your privacy and handling your personal data with care, integrity, and full compliance with applicable data protection laws and the requirements of our international gaming licence. This Policy is incorporated by reference into the k789 Terms & Conditions, which govern your use of the platform.
If you have questions about this Policy or wish to exercise any of your data rights, please contact our Data Protection team using the details provided in Section 14.
For the purposes of applicable data protection legislation, k789 is the data controller in respect of personal data collected and processed through the k789.games platform. As data controller, k789 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
Where k789 engages third-party service providers to process personal data on its behalf — such as KYC verification partners, payment processors, and fraud prevention services — those providers act as data processors and are contractually required to process data only on k789's documented instructions and to maintain appropriate technical and organisational security measures.
k789 collects the following categories of personal data from players. We collect only what is necessary for the stated purpose:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, photograph | KYC verification, age verification, AML compliance |
| Contact Data | Email address, Pakistani mobile number, city of residence | Account communication, support, promotional notifications (with consent) |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, transaction history | Processing deposits and withdrawals, AML monitoring |
| Account Data | Username, encrypted password, account preferences, responsible gaming settings | Account management and security |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Gaming Data | Game history, bet amounts, win/loss records, session duration | Game integrity, responsible gaming monitoring, dispute resolution |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, complaints resolution, quality assurance |
k789 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where explicitly required and consented to as part of a specific KYC or responsible gaming assessment process.
k789 collects personal data through the following means:
k789 processes your personal data for the following purposes and on the following legal bases:
k789 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances:
All third parties who receive personal data from k789 are required to process it only for the stated purpose, to apply appropriate security measures, and to comply with applicable data protection laws. k789 does not permit third-party data processors to use your data for their own marketing purposes.
k789 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law or our gaming licence conditions. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with k789's data destruction procedures.
k789 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
While k789 takes every reasonable precaution to protect your data, no system can be guaranteed 100% secure against all possible threats. You also have a role to play in keeping your account safe — please use a strong, unique password for your k789 account and enable two-factor authentication where available.
As a k789 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within thirty (30) days.
Request a copy of all personal data k789 holds about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a correction request is being assessed.
Request a structured, machine-readable export of personal data you have provided to k789, to transfer to another service if you choose.
Object to processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
k789 uses cookies and similar tracking technologies on the k789.games platform to ensure proper functionality, improve the user experience, and support security and analytics operations. The following categories of cookies are used:
k789 does not use third-party advertising or retargeting cookies. You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use the k789 platform.
k789 strictly prohibits access by any person under the age of 21. The k789 platform is intended solely for adult entertainment and is not directed at, designed for, or marketed to minors. We do not knowingly collect or process personal data from persons under 21 years of age.
Age verification is a mandatory step in the k789 account registration and KYC process. Where k789 discovers that an account has been registered by or on behalf of a person under 21, the account will be immediately suspended, the personal data will be deleted, and any deposited funds will be returned to the verified payment source.
If you are a parent or guardian and believe that a minor in your care has accessed or registered on k789, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
As an internationally licensed gaming platform, k789 may transfer personal data to servers or service providers located outside Pakistan. Where such transfers occur, k789 ensures that appropriate safeguards are in place to protect your data, including:
Your personal data will never be transferred to a jurisdiction or entity that cannot demonstrate adequate data protection standards. If you wish to obtain further information about the safeguards governing any specific international transfer, please contact our Data Protection team.
k789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players by email or via an in-platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of the k789 platform following notification of any changes constitutes acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you should discontinue use of the platform and may request account closure as described in the k789 Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way k789 processes your personal data, please contact our Data Protection team:
For responsible gaming enquiries specifically — including self-exclusion requests, deposit limit changes, or concerns about gambling harm — please visit our dedicated Responsible Gaming page where our team is available around the clock.
For general account and support queries, our 24/7 live support team is accessible directly from the k789 platform at all times.
Your data is protected. Your funds are secure. Your privacy is respected. Join thousands of Pakistani players who trust k789 for a safe, fair, and VIP gaming experience.